Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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Amneris
Level 7

Payment method change prompt is not displayed

How can I change payment method and subscribe to new channels? I have a Roku 2 and the screen does not look like the one in support pages. When I press the "Home" button and then "Settings" the payment method change prompt is not displayed. Is it because my Roku 2 is too old?

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makaiguy
Level 20

Re: Payment method change prompt is not displayed

I have a current Streaming Stick Plus. Settings > Payment method only shows me my current payment method but there is no way to edit it. To update payment options, log into your account at https://go.roku.com/pay
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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