Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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Amneris
Level 7

Payment method change prompt is not displayed

How can I change payment method and subscribe to new channels? I have a Roku 2 and the screen does not look like the one in support pages. When I press the "Home" button and then "Settings" the payment method change prompt is not displayed. Is it because my Roku 2 is too old?

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1 REPLY 1\
makaiguy
Community Streaming Expert

Re: Payment method change prompt is not displayed

I have a current Streaming Stick Plus. Settings > Payment method only shows me my current payment method but there is no way to edit it. To update payment options, log into your account at https://go.roku.com/pay
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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