Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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jeffh
Level 7

Original ROKU - upgrade offers?

I have a much older Roku model. There used to be upgrade offers, but now when I login, I do not see one. How can I get the upgrade offer?

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4 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Original ROKU - upgrade offers?

@jeffh 

Thanks for the post.

I have responded to your PM that you have sent me and will continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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JbM1958
Level 7

Re: Original ROKU - upgrade offers?

I have the same question. My Roku 1 works fine and I didn't see a need to upgrade, but now I want Youtube TV and it isn't listed as a channel.

 

Thank you,

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apietrangolare
Level 7

Re: Original ROKU - upgrade offers?

I have a Roku 3050X that is working fine but I just tried to access Hulu and I got a message saying Hulu app cannot be used with this device and that I have to upgrade. In checking on the internet I see that Roku offered a credit to upgrade but I never received such an email offering me a credit to upgrade. Is this offer still available and if so how can I use it?

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JK6
Level 7

Re: Original ROKU - upgrade offers?

I am in the same boat. Have a ROKU LT and would like to be able to access You-Tube and some other newer offerings. 

I do recall an upgrade option at one point, just have not come across one lately.  Would also like to upgrade.

Please advise. 

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