Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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Hambone1231981
Level 7

No remote

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How I do I hook up my device with out the remote.  Can't get to settings, its hooked up to the t.v. but I can't control it....

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RokuDanny-R
Roku Employee
Roku Employee

Re: No remote

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@Hambone1231981 

Thanks for the post.

As stated by @renojim, without a physical remote, you will be unable to setup your Roku device. If you are trying to setup you Roku LT 2450, please be aware that device is no longer supported. However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

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6 Replies
renojim
Community Streaming Expert

Re: No remote

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Can't be done.  Get a cheap universal remote that supports Roku.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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BERT0305
Level 7

Re: Roku Reset no Remote

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RokuDanny-R
Roku Employee
Roku Employee

Re: No remote

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@Hambone1231981 

Thanks for the post.

As stated by @renojim, without a physical remote, you will be unable to setup your Roku device. If you are trying to setup you Roku LT 2450, please be aware that device is no longer supported. However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further. 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Roku Reset no Remote

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@BERT0305 

Thanks for the inquiry.

Please be aware that the Roku HD is a much older device and is no longer supported. However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.

Thanks,
Danny

Danny R.
Roku Forum Moderator
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cbuie
Level 7

Re: Roku Reset no Remote

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I am having the same issue - no remote so can't set up my Roku 2500x

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RokuMary-F
Roku Employee
Roku Employee

Re: Roku Reset no Remote

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Hi @cbuie,

Thanks for posting in the Roku Community!

Please be noted that you'll need the actual remote to connect your Roku device to your wireless network or set up your Roku device.

If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories/player

Please let us know if there's anything else we can help you with.

Kind regards,
Mary

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