Roku Legacy Products

[Hambone1231981]

How I do I hook up my device with out the remote.  Can't get to settings, its hooked up to the t.v. but I can't control it....

[renojim]

Can't be done.  Get a cheap universal remote that supports Roku.

[BERT0305]

Model Roku HD (2500 series)   

[RokuDanny-R · Accepted solution]

@Hambone1231981 

Thanks for the post.

As stated by @renojim, without a physical remote, you will be unable to setup your Roku device. If you are trying to setup you Roku LT 2450, please be aware that device is no longer supported. However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further. 

Thanks,
Danny

[RokuDanny-R]

@BERT0305 

Thanks for the inquiry.

Please be aware that the Roku HD is a much older device and is no longer supported. However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.

Thanks,
Danny

[cbuie]

I am having the same issue - no remote so can't set up my Roku 2500x

[RokuMary-F]

Hi @cbuie,

Thanks for posting in the Roku Community!

Please be noted that you'll need the actual remote to connect your Roku device to your wireless network or set up your Roku device.

If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories/player

Please let us know if there's anything else we can help you with.

Kind regards,
Mary