So basically you're just like the cable and phone companies now. Forcing people to pay for your new products instead of being an honorable company. Your excuses are lame as you push a new product that will support Netflix while blaming Netflix for the problem. I've bought 6 of these from your company in the last couple of years and I won't buy anymore for the simple fact that you've lied to the consumers and have not honored a product you sold.
