Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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Level 7

Low power

My Roku remote isn’t working, when I turn on the tv it says that the USB Port on my tv will not power the roku device and to use a power adapter, I’ve changed the batteries on the remote and tried different usb cords and nothing, I have no idea what to do 

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5 Replies
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Level 17

Re: Low power

Which Model Roku do you have specifically?

What exactly do you see on the screen?

Roku Ultra ---Ethernet rules---

From now on if people dont upvote me and do as I say I will consider holding my breath and selling my Roku's.
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Level 18

Re: Low power

How are you powering your Roku -- plugged into the USB port on your tv, or into a power adaptor connected to your house power? Many tv USB ports to don't supply the amperage needed to power a Roku.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: Low power

I have the Roku Express and it say low power plug in usb

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Level 9

Re: Low power


@0101 wrote:

I have the Roku Express and it say low power plug in usb


 

https://support.roku.com/article/217787747

 

 

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Level 7

Re: Low power

What the heck?  I have the stick plugged into the TV And then plugged into the wall w/the power adaptor that came with the stick. Still getting the "low power" message about my TV. What to do?

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