My Roku remote isn’t working, when I turn on the tv it says that the USB Port on my tv will not power the roku device and to use a power adapter, I’ve changed the batteries on the remote and tried different usb cords and nothing, I have no idea what to do
How are you powering your Roku -- plugged into the USB port on your tv, or into a power adaptor connected to your house power? Many tv USB ports to don't supply the amperage needed to power a Roku.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking " Accept as Solution.".
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