Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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PJames56
Level 7

IR sensor location for the Roku Premier

I have the Roku Premier (3290) model. Where is the IR receiver located behind the face/lens? It has a blue LED light in the upper left corner.

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RokuMary-F
Roku Employee
Roku Employee

Re: IR sensor location for the Roku Premier

Hi @PJames56,

Thanks for posting in the Roku Community!

For a simple remote to operate reliably, it must be pointed directly at the Roku device and there must be nothing blocking the signal from traveling to the front of that device, where the IR receiver is located.

Hope this helps! Let us know if you have any other questions.

Regards,
Mary

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