Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
cancel
Showing results for 
Search instead for 
Did you mean: 
dankeykang25
Level 7

Hulu app not available on Roku HD model 2000C?

Jump to solution
Anyone else having this problem with the Hulu app? The channel keeps coming up as “not available” even after I have removed and re downloaded the channel.
0 Kudos
1 Solution

Accepted Solutions
Community Manager
Community Manager

Re: Hulu app not available on Roku HD model 2000C?

Jump to solution

You can see the current devices that Hulu supports here: https://help.hulu.com/s/article/supported-roku?language=en_US

The model of Roku Player you referenced is also no longer supported for Roku OS updates. This is one of our legacy Roku models.

If you have additional questions, or are interested in upgrading to a newer Roku device, feel free to send me a PM and I'll get you in touch with our Support team to see how else we can help. 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
6 Replies
Basil
Level 10

Re: Hulu app not available on Roku HD model 2000C?

Jump to solution
Here’s the proper way to remove and reinstall a Roku app. Betcha skipped step 2.


  1. Remove the app.

  2. Reboot the Roku.

  3. Reinstall the app.

Those are the steps, in that order.
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Previous:
Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
0 Kudos
jeffrok
Level 11

Re: Hulu app not available on Roku HD model 2000C?

Jump to solution
Hulu To Drop Support For Some Roku Models

http://www.rokuki.com/hulu-to-drop-supp ... ku-models/
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
0 Kudos
Skycastle
Level 8

Re: Hulu app not available on Roku HD model 2000C?

Jump to solution

So they no longer support the 2000C ?

0 Kudos
Community Manager
Community Manager

Re: Hulu app not available on Roku HD model 2000C?

Jump to solution

You can see the current devices that Hulu supports here: https://help.hulu.com/s/article/supported-roku?language=en_US

The model of Roku Player you referenced is also no longer supported for Roku OS updates. This is one of our legacy Roku models.

If you have additional questions, or are interested in upgrading to a newer Roku device, feel free to send me a PM and I'll get you in touch with our Support team to see how else we can help. 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
Skycastle
Level 8

Re: Hulu app not available on Roku HD model 2000C?

Jump to solution

So it won't work without OS updates?

0 Kudos
atc98092
Level 13

Re: Hulu app not available on Roku HD model 2000C?

Jump to solution

It won't work without Hulu continuing to support it. Hulu dropped support for that model Roku, because it is too old and Roku no longer supports the player. Hulu would have to update their application to continue to work with the older programming language that is no longer supported. So it's not that it requires Roku OS updates, although that might be an additional issue. Hulu has to support it, and they don't feel it's worth the expense to support the older boxes. 

Dan
Nvidia Shield, Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
0 Kudos