When I arrive at the main directory for my apps on Roku, I cannot move to whichever app I want to watch, whether it be Netflix, Prime or PBS. I changed the batteries in the remote and turned the system off and on but no movement. Any suggestions would be welcome. Thanks
The Roku 1 was released almost 7 years ago, so it's possible it's just failing. The remote is IR, so there's no pairing to worry about. Check the remote for functionality by looking at the emitter end through a smart phone camera. If you see flashing when pressing any remote button, the remote is fine. That only leaves the Roku. If there's nothing blocking the front of the Roku, so the IR signal can be seen, then it's likely just failing. Honestly, the new Roku players are so much better than your model 2710, you really should just consider replacing it.
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo.