Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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mgnch
Level 7

Eventics

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On the Roku website, I installed Eventics in order to watch movies streamed through eventiv.org.  Eventics is not showing up in my TV choices.  Is Eventics supported by Roku2 HD?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Eventics

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@mgnch 

Thanks for the inquiry.

Please be aware that the Roku 2 HD is a much older device that is no longer support. It's possible that the channel provider no longer supports that device.

However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.

Thanks,
Danny

Danny R.
Roku Forum Moderator

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renojim
Community Streaming Expert

Re: Eventics

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The Roku 2 HD is ancient, no longer supported, and I don't believe you can add any new channels to it.  Even the cheapest current Roku would be a huge upgrade.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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makaiguy
Community Streaming Expert

Re: Eventics

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@mgnch wrote:

On the Roku website, I installed Eventics in order to watch movies streamed through eventiv.org.  Eventics is not showing up in my TV choices.  Is Eventics supported by Roku2 HD?


I can't find a streaming channel called "Eventics".  I *DO* find "Eventive TV" in my Roku channel store.  I've had no luck finding information on which Roku models are compatible with Eventive TV, though. 

Your Roku2 HD (model 3000) is getting pretty old.  It's a second generation Roku released in 2011.  Current models are up to generation 8 and have greater capabilities.  The 2 HD is incapable of running more recent versions of the Roku firmware and many newer channels won't run on it at all.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Eventics

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@mgnch 

Thanks for the inquiry.

Please be aware that the Roku 2 HD is a much older device that is no longer support. It's possible that the channel provider no longer supports that device.

However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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