I have a Roku HD 2. I tried to add the HBO now channel and received the error message "channel install failed". All other existing channels are working. The device has been recently updated. I am located in PA. Please help.
Thanks for the post.
Please be aware that the Roku 2 HD is a much older device.
However, we would be happy to see what we can do to help get you back up and running.
Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.
Received email from ROKU offering HBO MAX . I clicked and ROKU channel store says installed. When I open my account and try to install HBO MAX. I get error won’t install. What do I do next. I want HBO MAX. or assurance I am not being charged. ROKU has discontinued phone help.
email@example.com. (PAUL PRINCE)