Roku legacy products

Still have old Roku models? Find help and recommendations for older Roku devices that no longer receive software updates or aren't eligible for channel updates.
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ME28
Newbie

Channel Store and device non compatibility

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I’m told the “Channel Store is no longer supported on this device.” I have a Roku XD. Do I really need to upgrade or is there a way around this? Suggestions?

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1 Solution

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RokuDanny-R
Retired Moderator

Re: Channel Store and device non compatibility

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@ME28

Thanks for the post.

The Roku XD is a much older device that is no longer supported. However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM (private message) with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further. 
 

Thanks,
Danny

Danny R.
Roku Community Moderator

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Strega
Roku Guru

Re: Channel Store and device non compatibility

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That's definitely on their list of legacy models that are no longer updated.  From 2010 according to Wikipedia.

As for workarounds, I guess, continuing to run whatever channels still work?

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RokuDanny-R
Retired Moderator

Re: Channel Store and device non compatibility

Jump to solution

@ME28

Thanks for the post.

The Roku XD is a much older device that is no longer supported. However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM (private message) with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further. 
 

Thanks,
Danny

Danny R.
Roku Community Moderator
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