Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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Level 7

Cbs all access issue

I’m having trouble with the CBS All Access channel when using my Roku stick. There appears to be an interface issue between the Roku and the CBS All Access channel when it goes to commercial. The counter in the upper left corner that shows the number of commercials gets behind and then when the show starts it boots you back to the Roku home page. It takes hours to watch a single show. This doesn’t happen when I watch CBS All Access on other devices (i.e iPad) so it’s definitely an issue with how CBS and the Roku work together. I’ve tried resetting the Roku, deleting and re-adding the channel and this doesn’t work to correct the issue.

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Level 18

Re: Cbs all access issue

When re-adding the channel, be sure to restart your Roku before reinstalling the channel to be sure all vestiges of the former installation are cleared from memory.
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