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Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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taegancm
Level 7
‎06-01-2020 01:22 PM

Can’t choose a profile for hulu or netflix Roku 2 XD

I have access to a friend’s Netflix and Hulu account and I’m supposed to use specific profiles on both apps when I watch. My Roku 2 XD (Model 3050X) is successfully logged into both Hulu and Netflix but it does not let me choose a profile, it automatically logs me into a profile that I’m not allowed to use. Is there a way to select a user profile?

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renojim
Community Streaming Expert
‎06-01-2020 01:47 PM

Re: Can’t choose a profile for hulu or netflix Roku 2 XD

That model is very old and does not support Netflix with profiles.

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sxtt38a
Level 7
‎07-24-2020 11:41 AM

Re: Can’t choose a profile for hulu or netflix Roku 2 XD

does roku support an updated model that will solve my netflix problem at a lower cost for me to purchase

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andyross
Level 16
‎07-25-2020 07:01 AM

Re: Can’t choose a profile for hulu or netflix Roku 2 XD

I don't know if Roku has any special upgrade pricing for your model. Otherwise, the Express is cheap and has the same basic features, but will be much faster. The only thing you lose is composite video out, which no current Roku supports, although you could always buy a separate converter if needed.

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