Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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LilJeph
Level 7

Can a Roku 2 HDstill be activated and used ?

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I have a Roku 2 HD that has never been setup.  I can get it connected, after that it keeps going through the update process and restarts.   Are there just that many updates it needs or is there something wrong with the unit ?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Can a Roku 2 HDstill be activated and used ?

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@LilJeph 

Thanks for the post.

Please be aware that the Roku 2 HD is a much older Roku device that is no longer supported.

However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Can a Roku 2 HDstill be activated and used ?

Jump to solution

@LilJeph 

Thanks for the post.

Please be aware that the Roku 2 HD is a much older Roku device that is no longer supported.

However, we would be happy to see what we can do to help get you back up and running.

Please feel free to send me a PM with your Roku account email address and the serial number of your Roku device (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further.

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post