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LaMair
Level 7
‎05-17-2020 09:53 AM

Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

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Roku 2 and 3 are on the list of devices that work with Apple TV. I have one of each. Neither shows Apple TV when I search channels. Then I went to the Roku website and added it to my account there. I waited 24 hours, and restarted Roku devices to clear the cache. It still doesn't appear. Any ideas?  (Yes, I have an Apple TV account and can stream it on my iPad) Thanks

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makaiguy
Level 21
‎05-17-2020 06:24 PM

Re: Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

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Roku has had several different models with "2" and "3" as part of their names. What are their actual model numbers? Find out via Settings > System > About.  Check them against Apple's list: https://www.apple.com/apple-tv-app/devices/

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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makaiguy
Level 21
‎05-17-2020 06:24 PM

Re: Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

Jump to solution

Roku has had several different models with "2" and "3" as part of their names. What are their actual model numbers? Find out via Settings > System > About.  Check them against Apple's list: https://www.apple.com/apple-tv-app/devices/

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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LaMair
Level 7
‎05-20-2020 06:16 PM

Re: Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

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That was the problem, thanks. My specific models aren't the 2 and 3 that work with Apple TV. At least I can stop trying! And upgrade...

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makaiguy
Level 21
‎05-20-2020 06:24 PM

Re: Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

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Thanks for reporting back.  And good luck.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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