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Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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LaMair
Level 7
2 weeks ago

Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

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Roku 2 and 3 are on the list of devices that work with Apple TV. I have one of each. Neither shows Apple TV when I search channels. Then I went to the Roku website and added it to my account there. I waited 24 hours, and restarted Roku devices to clear the cache. It still doesn't appear. Any ideas?  (Yes, I have an Apple TV account and can stream it on my iPad) Thanks

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makaiguy
Level 15
2 weeks ago

Re: Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

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Roku has had several different models with "2" and "3" as part of their names. What are their actual model numbers? Find out via Settings > System > About.  Check them against Apple's list: https://www.apple.com/apple-tv-app/devices/

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)

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makaiguy
Level 15
2 weeks ago

Re: Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

Jump to solution

Roku has had several different models with "2" and "3" as part of their names. What are their actual model numbers? Find out via Settings > System > About.  Check them against Apple's list: https://www.apple.com/apple-tv-app/devices/

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)

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LaMair
Level 7
a week ago

Re: Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

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That was the problem, thanks. My specific models aren't the 2 and 3 that work with Apple TV. At least I can stop trying! And upgrade...

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makaiguy
Level 15
a week ago

Re: Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

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Thanks for reporting back.  And good luck.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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