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LaMair
Level 7
‎05-17-2020 09:53 AM

Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

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Roku 2 and 3 are on the list of devices that work with Apple TV. I have one of each. Neither shows Apple TV when I search channels. Then I went to the Roku website and added it to my account there. I waited 24 hours, and restarted Roku devices to clear the cache. It still doesn't appear. Any ideas?  (Yes, I have an Apple TV account and can stream it on my iPad) Thanks

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makaiguy
Community Streaming Expert
‎05-17-2020 06:24 PM

Re: Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

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Roku has had several different models with "2" and "3" as part of their names. What are their actual model numbers? Find out via Settings > System > About.  Check them against Apple's list: https://www.apple.com/apple-tv-app/devices/

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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makaiguy
Community Streaming Expert
‎05-17-2020 06:24 PM

Re: Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

Jump to solution

Roku has had several different models with "2" and "3" as part of their names. What are their actual model numbers? Find out via Settings > System > About.  Check them against Apple's list: https://www.apple.com/apple-tv-app/devices/

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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LaMair
Level 7
‎05-20-2020 06:16 PM

Re: Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

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That was the problem, thanks. My specific models aren't the 2 and 3 that work with Apple TV. At least I can stop trying! And upgrade...

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makaiguy
Community Streaming Expert
‎05-20-2020 06:24 PM

Re: Apple TV supposed to work with Roku2 and Roku3 but doesn't appear?

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Thanks for reporting back.  And good luck.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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