Roku Legacy Products

Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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BGWarthog
Level 7

Adding channels on two devices

I've had a ROKU HD in my bedroom for several years.  We recently bought a ROKU TV for another room.  I added several new channels on through the ROKU TV and my account shows the channels are installed, but they are not showing up on my old ROKU HD.  How do I get them to show up there?

I've updated the device and I have restarted with no luck.

 

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4 Replies
Tivoburkee
Level 20

Re: Adding channels on two devices

If the Roku Hd is too old it will never have the newer channels, sorry. What is the software of the roku hd? And exact name and model number of the roku?

Edmund
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BGWarthog
Level 7

Re: Adding channels on two devices

Model 2500X

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renojim
Level 21

Re: Adding channels on two devices

The 2500 is pretty much obsolete.  As you've notice, there's a lot of channels that don't support that device and that's why you're not seeing them.

makaiguy
Level 20

Re: Adding channels on two devices

Roku channels are created and maintained by the channel suppliers themselves. 

Some Roku channels take advantage of enhanced capabilities of the newer Roku units and will not install on older, less capable units that are incapable of running them. 

Some long term channels keep older versions that will work on older units in the system -- depends on the channel.  Netflix, for instance, will run on my old Roku 2, but it cannot support the multiple Netflix profiles that my newer units will.

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