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Help with Roku products that no longer receive software updates, are no longer supported for channel updates, etc.
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petergrasse
Level 7
‎12-18-2020 03:20 PM

2500X Outputs HDMI Signal, but no video signal from RCA plug

I am trying to use a 2500X on an old TV without HDMI input.  I set up the device using a TV with HDMI to connect to WIFI and update it.  Then moved it and connected RCA cables to back of TV.  No signal on screen, but I can hear tones when I press buttons on remote.

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makaiguy
Community Streaming Expert
‎12-18-2020 07:06 PM

Re: 2500X Outputs HDMI Signal, but no video signal from RCA plug

Pure guess since I've never even seen a 2500...

When you had it connected to the other tv to set up, did you set the Roku display setting (assuming there is one on a 2500) to output the 480 resolution that is supported by the composite inputs on the old tv?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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petergrasse
Level 7
‎12-18-2020 07:18 PM

Re: 2500X Outputs HDMI Signal, but no video signal from RCA plug

I'll give that a try.  I did a reset before anything.  I only set it up on the HDMI output after nothing happened connected to the old TV.  I did'nt think to look for a display setting.  I'll give it a try.

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