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Baradanikto
Level 9

Video Problems since update to OS 7.6

My Roku was updated to OS 7.6 yesterday (May 5).  Today, I noticed that some of my videos on my channel do not stream correctly.  In fact, I have one video that no longer plays.  It plays sound, but, no video (green background).  It used to play correctly before this update.

Additionally, I've noticed that some of my other videos do not start at position zero.  They seem to start a few seconds into the stream.

Has anyone else noticed these problems?
Windows desktop software for creating and managing MRSS, JSON, and FireTV feeds @ https://rrirower.wixsite.com/software. No Programming, JSON or MRSS knowledge required.
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Baradanikto
Level 9

Re: Video Problems since update to OS 7.6

UPDATE:  To validate my claim, I downloaded a video in question from my Amazon S3 bucket.  The video plays from the beginning on my laptop.  However, if I view it on several Roku devices, it does not start at the beginning.  This video, and others like it, used to play correctly before the recent OS update.
Windows desktop software for creating and managing MRSS, JSON, and FireTV feeds @ https://rrirower.wixsite.com/software. No Programming, JSON or MRSS knowledge required.
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Baradanikto
Level 9

Re: Video Problems since update to OS 7.6

UPDATE: I'd like to get to the bottom of this with help from Roku if they troll this forum.  I've found that on the videos that do not always start from the beginning, I can use the remote to rewind to the start.  What I don't understand is why the videos sometimes start a few seconds into the stream.  It doesn't happen on all videos.  I'm using a JSON feed that defines 'shortFormVideos'.
Windows desktop software for creating and managing MRSS, JSON, and FireTV feeds @ https://rrirower.wixsite.com/software. No Programming, JSON or MRSS knowledge required.
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donp88
Level 7

Re: Video Problems since update to OS 7.6

Send me your feed and I can test it on my end.  Best to make sure it is not your device(s) or something other.
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