Roku Direct Publisher

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RedRoad
Streaming Star

Post Roku Bug help needed

Here is my json file https://www.redroadtv.live/wp-json/tv/roku

 

Since you announced the roku bug has been fixed, my videos are in search but categories will not show up.

 
I should have nine categories 
 
Movies
Native Talk
Gen 7
Red Road Exclusives 
Journey Around Turtle Island
Native American History
Coming Soon
 
However, I have 

Red Road Exclusive 
Movies
Interviews
Reflection 2020
 
Here is the thing. RedLection2020 and Interviews is not in my json and I recently moved it to ustom categories and Interviews and RedLection 2020 are not on there either.
 
Here is the other issue. Under feed status (preview or published) it shows no movement.
 
 

 

However, if I take the same JSON file and link it shows them as being imported.
 

 

 
Please help. This has been going on for months now. Thanks
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6 REPLIES 6
Baradanikto
Roku Guru

Re: Post Roku Bug help needed

Have you specified Categories from the feed file, or, from Custom?  I don't think you can mix the two.

FREE Windows desktop software for converting Direct Publisher channels to SceneGraph (SDK), for creating BIF (Trick Play) files, Roku (MRSS, JSON) feed files, and FireTV feed files @ GitHub/rrirower.
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RedRoad
Streaming Star

Re: Post Roku Bug help needed

Thanks for replying. I have tried both at separate times. I had tried with categories from the feed and from custom.

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Baradanikto
Roku Guru

Re: Post Roku Bug help needed

Most of the time, content does not show up due to some mismatch with tags.  I would suggest you take a deep dive on your categories to make sure the associated tags are correct.

Also, changes are not reflected in a channel immediately.  Have you waited about 4-6 hours for your changes?

FREE Windows desktop software for converting Direct Publisher channels to SceneGraph (SDK), for creating BIF (Trick Play) files, Roku (MRSS, JSON) feed files, and FireTV feed files @ GitHub/rrirower.
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37mediagroup
Roku Guru

Re: Post Roku Bug help needed

Looking at your feed it only has about 4 Tags (Movie, Interview, Gen 7 & Coming Soon)  a few vids have multiple Tags which include Gen7exclusive and RedLection 2020.

 

Are you sure you have Tags for each of the 9 Categories?   Also they are case sensitive fwiw.

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RedRoad
Streaming Star

Re: Post Roku Bug help needed

I have noticed I changed my branding and store information last week and nothing has changed. Wonder if I still have the bug?

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37mediagroup
Roku Guru

Re: Post Roku Bug help needed

If your channel is live & you keep the same feed url it should still auto read it every 6 hours or so.

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