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Level 7

JSON feed shows all item ingesting correctly - 24 hours later, all items have errors.

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120 items ingested successfully

04/10/2018 11:28AM

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No valid items were found in the feed

04/11/2018 08:27PM

110 items have error: Required video url is unreachable.
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What I have done:

I have tested all the videos in the Roku Stream/RAF tester tool, and they all work perfectly.
http://devtools.web.roku.com/stream_tes ... index.html

is the tool I am using. So why would this happen in 24 hours after no changes were made to the videos?

Note: I have had a working Roku channel for years using very old code, then converted it to the new layouts using Direct Publisher. The channel worked with an rss file, but was clumsy to maintain. (tons of manual handcoding) so then I switched to a JSON file, which was ingesting correctly until 2 days ago.
Even though all the files were ingesting correctly, the channel itself only displayed about 30 of the videos.
The 30 videos that are currently displayed and play in my channel show as "unreachable" in the Dashboard as indicated.
Using https://rovidx.com/documents/getting-st ... ith-wpstv/ Rovidx Smart TV as a CMS for all these videos.

I asked Roku Customer Support for help, and they told me to come to the forum for help.

Any suggestions?
Channel: Go Live Sports Cast
"All I've had today is, like, six gummy bears and some scotch."
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6 Replies
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Level 11

Re: JSON feed shows all item ingesting correctly - 24 hours later, all items have errors.

Can you share your feed file? I have software that can validate a Json or MRSS feed file.
FREE Windows desktop software for creating and managing MRSS, JSON, and FireTV feeds @ https://github.com/rrirower. No Programming knowledge required.
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Re: JSON feed shows all item ingesting correctly - 24 hours later, all items have errors.

Hey having same issue here is my feed 

 

https://api.myjson.com/bins/8nrwo

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Level 8

Re: JSON feed shows all item ingesting correctly - 24 hours later, all items have errors.

I have the same problem,

Hi Luiz,
Do you know if your feed utilizes Vimeo, at all? We've had some other reports of Vimeo feeds with channel issues.

Best,
David
Partner Success Manager

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Level 7

Re: JSON feed shows all item ingesting correctly - 24 hours later, all items have errors.

I just checked multiple channel feeds that use Vimeo and they are all reporting that the video URL is unreachable.

I also double checked the individual video URL's in a browser and they where all loading fine.   

Use Wordpress to power your Roku Direct Publisher (& other platforms) -> https://rovidx.com
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Level 10

Re: JSON feed shows all item ingesting correctly - 24 hours later, all items have errors.

know issue for a  while now @rovidx_media  , you can follow other users experience  in the topic talking about Roku - Vimeo issues  HERE

 

Building a TV Channel can be easy … if you have a right tool ===>> Self Hosted - http://4all.pw/go/tvboss/ In the Cloud - http://4all.pw/go/rokufire/
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Level 7

Re: JSON feed shows all item ingesting correctly - 24 hours later, all items have errors.

Thanks @AaronMSpelling, I was posting here as it was the top thread at the time.  I'm aware of the other thread.

Use Wordpress to power your Roku Direct Publisher (& other platforms) -> https://rovidx.com
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