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DrAlex
Level 7

Feed ingesting for new, unpublished channel - not working

"Please come back to this page in a few minutes to see the new feed status" - you check 24 hours later, it is still "come back in few minutes". 
48 hours later, the same thing.

My channel is not published and this is the first time I am trying to somehow coax the Roku bot to ingest the feed. No luck.

Ideas?
Dr Alex Davidovic
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4 Replies
Baradanikto
Level 9

Re: Feed ingesting for new, unpublished channel - not working

Try using a different browser and clearing the cache. Are you sure you don't have feed errors?
Windows desktop software for creating and managing MRSS, JSON, and FireTV feeds @ https://rrirower.wixsite.com/software. No Programming, JSON or MRSS knowledge required.
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DrAlex
Level 7

Re: Feed ingesting for new, unpublished channel - not working

This is the same error-free feed with 2 videos in it that I use whenever I am starting the new channel. I am sure I don't have the feed errors. 

I have tries clearing the cache and 3 different browsers. However, nothing I do can get the Roku bot to ingest the feed.

Here's the screenshot:


https://www.screencast.com/t/jBLJ2I0l

This is not the first channel giving me the same problem. I created my Children's Christmas Channel on 11/29/2018.
The Roku bot finally decided to ingest the feed for the first time on 12/17/2018 06:27AM. 

This is ridiculous. I don't want to wait for several weeks for the Roku bot to do its job. With Children's Christmas Channel I contacted Roku support multiple times, and it still took weeks for the feed to be ingested.
Dr Alex Davidovic
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Baradanikto
Level 9

Re: Feed ingesting for new, unpublished channel - not working

I took a look at your feed file.  While it passes Json validation (ie. it is a valid Json tree), it may not pass Roku validation because you have some extraneous json objects in your feed file.  For example, your feed contains "channelDescription" and "channelIcon" objects that are not defined in the Roku Json spec.  Have you tried removing these objects and updating?
Windows desktop software for creating and managing MRSS, JSON, and FireTV feeds @ https://rrirower.wixsite.com/software. No Programming, JSON or MRSS knowledge required.
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DrAlex
Level 7

Re: Feed ingesting for new, unpublished channel - not working

I removed the extra entries and refreshed the feed, and this time it was a success, it was ingested. 

Thank you for your help and the tips. much appreciated!
Dr Alex Davidovic
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