Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Bill2555
Level 7

volume calls out the setting every time it is changed

We want to turn off the announcement of what the volume setting is every time we change it! It's very annoying.

Bill & Karen

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8 REPLIES 8\
RokuDanny-R
Roku Employee
Roku Employee

Re: volume calls out the setting every time it is changed

@Bill2555 

Thanks for the note.

Is the volume the only thing that is announced when you change it? Do you have audio guide enabled?

Trying pressing the * button four times to toggle the audio guide on/off.

For more information regarding the audio guide feature, visit our Support page here: How do I enable text-to-speech using Audio Guide?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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KeyHammonds
Level 7

Re: volume calls out the setting every time it is changed

Hi there, I am having the same issue.  The only thing my Roku announces is the volume setting when I change it. The audio guide is turned off. Please help, thank you

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Latitude1
Level 7

Re: volume calls out the setting every time it is changed

Having the same problem and have followed all the instructions and the audio is turned off.  Aggravated 

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makaiguy
Community Streaming Expert

Re: volume calls out the setting every time it is changed

Nobody has said whether they have Roku TVs or separate Roku devices connected to a tv.   Could this be something the TV is doing, rather than the Roku?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Omaha
Level 7

Re: volume calls out the setting every time it is changed

We have the same problem.  I have tried everything!

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Omaha
Level 7

Re: volume calls out the setting every time it is changed

We have the same issue.  It started all at once.  Very annoying!

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Larchdoc
Level 7

Re: volume calls out the setting every time it is changed

It is not the Roku device.  Disconnect the Roku and if you have a smart TV the situation does not change ( proving it is not the Roku device) You must go to accessibility changes in your tv menu to choice the voice option.  Even without a smart tv you must do the same

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Kmillard33
Level 7

Re: volume calls out the setting every time it is changed

Yes! It is ( in my case) the tv, not the separate roku device. So had to get the TV remote out and go to settings and change there.  Probably different with each tv. Ours is a TLC Google tv. Went to settings,  accessibility,  system, talk back

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