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Bill2555
Newbie

volume calls out the setting every time it is changed

We want to turn off the announcement of what the volume setting is every time we change it! It's very annoying.

Bill & Karen

Labels (2)
9 REPLIES 9
RokuDanny-R
Retired Moderator

Re: volume calls out the setting every time it is changed

@Bill2555 

Thanks for the note.

Is the volume the only thing that is announced when you change it? Do you have audio guide enabled?

Trying pressing the * button four times to toggle the audio guide on/off.

For more information regarding the audio guide feature, visit our Support page here: How do I enable text-to-speech using Audio Guide?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos

Re: volume calls out the setting every time it is changed

Hi there, I am having the same issue.  The only thing my Roku announces is the volume setting when I change it. The audio guide is turned off. Please help, thank you

0 Kudos
Latitude1
Newbie

Re: volume calls out the setting every time it is changed

Having the same problem and have followed all the instructions and the audio is turned off.  Aggravated 

0 Kudos
makaiguy
Community Streaming Expert

Re: volume calls out the setting every time it is changed

Nobody has said whether they have Roku TVs or separate Roku devices connected to a tv.   Could this be something the TV is doing, rather than the Roku?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Omaha
Newbie

Re: volume calls out the setting every time it is changed

We have the same problem.  I have tried everything!

0 Kudos
Omaha
Newbie

Re: volume calls out the setting every time it is changed

We have the same issue.  It started all at once.  Very annoying!

0 Kudos
Larchdoc
Newbie

Re: volume calls out the setting every time it is changed

It is not the Roku device.  Disconnect the Roku and if you have a smart TV the situation does not change ( proving it is not the Roku device) You must go to accessibility changes in your tv menu to choice the voice option.  Even without a smart tv you must do the same

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Kmillard33
Newbie

Re: volume calls out the setting every time it is changed

Yes! It is ( in my case) the tv, not the separate roku device. So had to get the TV remote out and go to settings and change there.  Probably different with each tv. Ours is a TLC Google tv. Went to settings,  accessibility,  system, talk back

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bill68
Newbie

Re: volume calls out the setting every time it is changed

It was my TV. Held down mute button to long on roku remote and a screen popped up with a setting that enabled voice. Roku remote would not let me adjust or remove pop up. I have a Samsung tv ... i used tv remote to navigate pop up and close out volume and remove pop up. All good now.

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