Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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johnsonb_ca
Level 7

uncertified channel not updating

Hello. I was granted access to a uncertified channel. I received the appropriate link from the vendor and all seemed to go ok. I have waited about 2hrs and the channel is still unavailable to me (via system update). It should only take a few minutes. I tried the channel activate a couple of times. What do I do now?

thanks, Bj

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3 REPLIES 3\
makaiguy
Community Streaming Expert

Re: uncertified channel not updating

Roku is out of the loop. Contact the developer. You take your chances when you go for uncertified channels.
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Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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johnsonb_ca
Level 7

Re: uncertified channel not updating

Thanks for the prompt reply. I know the developer. It is a beta version of their app.

Bj

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renojim
Community Streaming Expert

Re: uncertified channel not updating

Do you have a current model of Roku or something that's really old?  It's also possible that the settings for the channel/app are misconfigured to only work on certain models or in certain regions.

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