Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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miltk1
Level 7

ultra not reading ALL my video files thru usb

i have several folders on a usb ssd drive,,,all containing video files.

my problem is with a folder with 112 videos, both avi and mp4, on a usb ssd drive. the "roku channel" does not read all 112 files. it is only reading about 30 mp4 files. it is NOT reading the avi files. i have tried "all files" and "video files" with the same result.

my usb ssd is as follows...

folder 1...reads all 24 files mp4

folder 2...reads all 24 files mp4

folder 3...reads all 30 files mp4

folder 4...reads all 30 files mp4

folder 5...reads all 30 files mp4

folder 6...reads all 30 files mp4

folder 7...reads 29 or 30 of the 112 files mp4...the other 100 avi files are not being read

 

does the ultra not read .avi files or is there a tweak????

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2 Replies
theuser86
Level 10

Re: ultra not reading ALL my video files thru usb

AVI files are not supported by RMP. See link below.

https://support.roku.com/en-ca/article/208754908

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renojim
Level 21

Re: ultra not reading ALL my video files thru usb

And before the OP asks, AVI is just plain not supported on Roku.  It doesn't matter what channel you're using.

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