Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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2pints
Level 7

Re: stores confused on Roku capablities

You should bear in mind, that one of the purposes of Amazons devices is to encourage you to buy amazon products/services etc, hence the need for a credit card on sign up.
 Although if I'm not mistaken, creating a Roku account also requires a credit card
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DBDukes
Level 10

Re: stores confused on Roku capablities

"2pints" wrote:
You should bear in mind, that one of the purposes of Amazons devices is to encourage you to buy amazon products/services etc, hence the need for a credit card on sign up.

Although if I'm not mistaken, creating a Roku account also requires a credit card

Roku wants one, but you can get around it. Not easy or very intuitive though.
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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atc98092
Level 15

Re: stores confused on Roku capablities

"MMIIKKEE" wrote:
Thanks for your help Dan

The ability to deal with, or not,  H265 should be in the specifications. But Roku insist on referring only to 4K. They are not the same thing. One is encoding the other is resolution

I am not sure how many prospective Roku owners will accidentally or even deliberately  find their way to https://support.roku.com/article/208754908-how-to-use-roku-media-player-to-play-your-videos-music-an...      it is very well hidden, ambiguous and is the only documentation that I can find in the entirety of Roku.com that even mentions H265

So I can not blame the store or it's salesman for, after my statement of "I only need 1080P", selling me the Express.

Well, yeah, the sales person fell into the same trap, thinking of the resolution and not considering codecs. So I blame them a little, but since most don't know any more than what the box says, you're right that's a limitation.
.
The page I linked actually is pretty easy to find with a simple web search for Roku media playback. But even that could be something that many Roku customers never think of. I completely agree that the supported codecs should be posted clearly on their main web pages. While many Roku users have no interest in playing local media, there certainly are a fair number. Of course, you find the same lack of information with an Amazon Fire TV player. You have to dig even deeper than with Roku to find out what codecs are supported. 
Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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MMIIKKEE
Level 7

Re: stores confused on Roku capablities

@DBDukes

Each of my Roku accounts has a name, an email address and a password. That is it. If I log in to the account (providing I can remember which name and email address and password I used !!!!), there is an option to 'add a payment method' should I wish to

@atc98092

I have just noticed that according to Amazon the regular "Fire TV Stick with Alexa Voice Remote" will handle H265 @ 1080P. That would cost £25  instead of £80 for the Roku
https://www.amazon.co.uk/dp/B01ETRIFOW/ ... _cc_smp_ta          under "Technical Details"  "Content Formats Supported"

Video: H.264 1080p30H.265 1080p30, Audio: AAC-LC, HE-AACv1 (AAC+), HE-AACv2 (eAAC+), AC3 (Dolby Digital), eAC3 (Dolby Digital Plus), FLAC, MIDI, MP3, PCM/Wave, Vorbis, AMR-NB, AMR-WB, Photo: JPEG, PNG, GIF, BMP
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DBDukes
Level 10

Re: stores confused on Roku capablities

"MMIIKKEE" wrote:
@DBDukes

Each of my Roku accounts has a name, an email address and a password. That is it. If I log in to the account (providing I can remember which name and email address and password I used !!!!), there is an option to 'add a payment method' should I wish to
...

Yeah, after it's set up, it's easy to remove, change, or add one (if there isn't one). It's just not that easy to not have one to begin with. Possible, just not very intuitive on how to avoid it. Roku really wants you to provide one.
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
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MMIIKKEE
Level 7

Re: stores confused on Roku capablities

I have just found confirmation that the basic Fire Stick, from 2016 on, will handle H265 1080P
https://developer.amazon.com/docs/fire- ... ications-9

H.265 (HEVC) -  (High Efficiency Video Coding)     
video/hevc     
Hardware accelerated up to 1080p @ 30fps, 25 Mbps, Main Profile Level 4.0, Color space 8-bit support

That would be £25 for each new Fire Stick versus £60 each for a Roku which can handle H265 1080P.

I will get a Fire Stick and try it
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