Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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edwardsmarkf
Level 7

roku screen share to help somebody else?

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hello - in the PC world, there are many ways for me to assist somebody remotely (and my favorite is anydesk.com)

are there any options where i can help somebody remotely using their roku?   i was hoping for a solution (app?) where we can somehow do a roku "screen-share" so i can help diagnose a couple of issues.

thank you.

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RokuDanny-R
Roku Employee
Roku Employee

Re: roku screen share to help somebody else?

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@edwardsmarkf 

Thanks for the inquiry.

No, you are unable to access Roku devices remotely.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: roku screen share to help somebody else?

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@edwardsmarkf 

Thanks for the inquiry.

No, you are unable to access Roku devices remotely.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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edwardsmarkf
Level 7

Re: roku screen share to help somebody else?

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awwww DARN....    i should think there would be a Roku app that allows this?

or should i write one??  Smiley Happy


@RokuDanny-R wrote:

@edwardsmarkf 

Thanks for the inquiry.

No, you are unable to access Roku devices remotely.


Thanks,
Danny


 

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