Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Jdm82
Level 7

recurring reminder keeps appearing when I use volume or * on my remote (show is over)

“recurring reminder” BOX keeps appearing EVERY TIME I use the (volume or *) buttons on my ROKU TV remote (show has already aired and is over)!

Its been a week and the reminder only pops up when i use volume or * (every single time) and does not allow cancellation of the reminder!

ROKU TV 8302X

SHARP BRAND - LC-43LB601U

SOFTWARE - 10.0.0 build 4213-71

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5 REPLIES 5\
StreamerUser
Level 20

Re: recurring reminder keeps appearing when I use volume or * on my remote (show is over)

You didnt mention your Roku model name or # or firmware version, or the name of the app when this occurs.

 

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Jdm82
Level 7

Re: recurring reminder keeps appearing when I use volume or * on my remote (show is over)

Thanks, reposted

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StreamerUser
Level 20

Re: recurring reminder keeps appearing when I use volume or * on my remote (show is over)

Apparently reminders cannot be managed at all (flaw in their design):

https://support.roku.com/article/360003693874

Try these to  fix the remote volume reminder issue:

1)  Restart the Roku TV:  Settings/System/Power/System Restart/Restart - try again

2)  Network connection reset:  Settings/Systems/Advanced system settings/Network connection reset - try again

3) Factory reset:  Settings/Systems/Advanced system settings/Factory reset  <-- Last Resort

TheGoods
Level 7

Re: recurring reminder keeps appearing when I use volume or * on my remote (show is over)

We’ve had the same issue. The #2 option provided worked for us! 

2)  Network connection reset:  Settings/Systems/Advanced system settings/Network connection reset - try again”

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StreamerUser
Level 20

Re: recurring reminder keeps appearing when I use volume or * on my remote (show is over)


@TheGoods wrote:

We’ve had the same issue. The #2 option provided worked for us! 

2)  Network connection reset:  Settings/Systems/Advanced system settings/Network connection reset - try again”


That's good feedback, thanks for posting back so others can see a working solution.

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