Help

Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Barbara13
Level 7
‎08-10-2020 10:00 AM

problem with roku accepting a serial number of streaming stick

I want to get the HDMI extender & Rokyu keeps saying the serial  number is not correct. The stick & remote was given to me by someone else.

0 Kudos
Reply
2 Replies
Barbara13
Level 7
‎08-10-2020 10:02 AM

Re: problem with roku accepting a serial number of streaming stick

 
0 Kudos
Reply
renojim
Level 21
‎08-10-2020 01:03 PM

Re: problem with roku accepting a serial number of streaming stick

What's the model number of the stick?  Is it purple?  It may not be supported anymore.

0 Kudos
Reply