Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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RFD
Level 7

Re: no pictures when scrolling through Netflix or Prime video

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I unplugged it for 30 seconds, restarted. 

Seems top be the only thing that works for me. 

Based on my experience as a developer, and the following occasional symptoms, there seems to be objects that are not released after a process, or a memory leak in the app/device. 

- Thumb nails disappear.

- Roku freezes.

- Roku stops reacting to the remote.

- Roku reboots on it's own.

The only solution for me is to unplug, wait 30sec & plug it back in.

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serysian
Level 8

Re: no pictures when scrolling through Netflix or Prime video

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@RokuDanny-R no. There is no Roku home screen or channel tile. There is just a blue screen with 'No Signal' on the screen.

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RokuKariza-D
Roku Employee
Roku Employee

Re: no pictures when scrolling through Netflix or Prime video

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Hi @serysian

Thanks for reaching out. 

Firstly, make sure you selected the input (sometimes referred to as source) that matches the one to which you have the Roku player connected. If that didn't resolve the issue you're experiencing, you can try the troubleshooting steps available here: What should I do if I cannot see the video from my Roku® streaming player on my TV?

Let us know how it goes!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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