Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Yankee27champs
Level 7

menu keeps appearing on the screen every couple minutes

every couple of minutes a menu appears on the screen.  I press exit on the remote and it disappears only to come back every minute or two.  How can I disable this feature. Thanks

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Strega
Level 16

Re: menu keeps appearing on the screen every couple minutes

What menu?  From what device? (Roku media player? Roku TV? Non-Roku TV attached to Roku?)

Does it look anything like a store demo mode?

 

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Yankee27champs
Level 7

Re: menu keeps appearing on the screen every couple minutes

The menu appears in Roku TV every couple minutes.  Disappears when I press exit on remote. then reappears.  

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makaiguy
Community Streaming Expert

Re: menu keeps appearing on the screen every couple minutes

What does the menu SAY?   This might be a menu for a demonstration mode that can be enabled for demo units in a store.

Roku TVs (not other Roku devices) have a store/demo mode that can be selected during initial set up. There is no provision in the user interface to change this later. To get out of store mode you do a factory reset (Settings > System > Advanced system settings > Factory reset) and set up again from scratch. When asked, select home use instead of store/demo.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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