I have been using my Roku for a week or so. Now I am trying to connect computer and tv to add some channels. Have my online account set up and it wants my to link computer and tv with a PIN number that I don't have or cant remember when I set up. Can I get a new one?
I wanna karate chop this TV! I bought my roku from the pawn shop and someone else's jnformation is stored. I have Netflix ... They had me clear the person's info and I'm good. Purchased STARZ and TV wants a pin. I set up a pin .... INVALID ROKU TV PIN. Tried taking pin off, roku asks for a pin before accessing STARZ. Found a number for roku TV support and the guy asked for my email account and then wanted $69.99 to reconfigure the TV. I so hung up.
We would first recommend verify the Roku account that is on your Roku TV by accessing Settings > System > About. If the email that is showing is not yours, you will need to try perform a factory reset on your device to remove the previous owner's account information. For more information on how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device? Once the Roku TV has been factory reset, you can then set up your own Roku account and link the TV here: How do I create a Roku® account?
Once the Roku TV is under activated under your Roku account, you should be able to add the STARZ channel as well as sign back into Netflix again.