Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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msaine
Level 7

hulu favorite channels on Roku TV

Is the Hulu service selected via Roku a valid Hulu service? or product? For the last couple of weeks the hulu "favorite" channel on live tv menu selection keeps coming and going. Some times it's there others it's not.

Can't log on to hulu site as they don't recognize my Roku id as a login to ask there what is happening. This is a Hisense-Roku tv with built in hulu and others services. What services am I really entitled to?

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DBDukes
Level 15

Re: hulu favorite channels on Roku TV


@msaine wrote:

Is the Hulu service selected via Roku a valid Hulu service? or product? For the last couple of weeks the hulu "favorite" channel on live tv menu selection keeps coming and going. Some times it's there others it's not.

Can't log on to hulu site as they don't recognize my Roku id as a login to ask there what is happening. This is a Hisense-Roku tv with built in hulu and others services. What services am I really entitled to?


Hulu is Hulu. If there is an issue with the app, it's a Hulu issue, and is unrelated to how you subscribed or are billed.

Note that Hulu isn't built in to your TV. It is an app on your TV that, when you set up, has several apps pre-selected for installation, among which Hulu is one. If you do not un-select it, it is installed. So, it's not built-in; it's installed by default. It can be removed if you like.

The circumstance you describe regarding not being able to log in and use Hulu apart from on your Roku device is actually common, and a reason I don't subscribe through Roku for anything. It would be nice if it was easy to log in to Roku-subscribed services. It may be possible, but it's not easy. If they made it easy, I'd subscribe through Roku as that is a very easy process. It's the utilization on other devices (iPad, etc) that is difficult.

I subscribe directly to Hulu and other services and enter those credentials on my Roku devices. You may want to cancel your Roku-based subscription to Hulu and when the service stops (at the end of the 30-day cycle) subscribe directly and enter those credentials on your Roku TV for Hulu. 

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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makaiguy
Level 20

Re: hulu favorite channels on Roku TV

It's hard to tell from your post..  Are you asking if by purchasing a Roku TV you automatically get access to a full Hulu account?  If that's not what you're asking about, you can skip the rest of this post.

Hulu pays Roku to include a direct access Hulu button on many remotes, and I suspect they also pay to have their app installed by default.  But neither of these provides you with a Hulu subscription, they merely save you the trouble of installing it yourself and make it easier to access. 

Hulu requires a paid subscription that you may purchase directly from Hulu at hulu.com, or through a third party platform such as Roku.  If purchased through a third party, this subscription typically is only valid when you view that channel via that same third party's platform.  If purchased directly from Hulu, you can view on any and all platforms supported by Hulu.  In either case, you can sign up for a free trial that will automatically convert to a paid subscription if you don't cancel it before the trial ends.

Hulu has several subscription plans:

  • Basic Hulu $5.99/month or $59.99/year.  Includes movies and tv shows on demand.  Supported by unskippable ads.
  • Hulu Plus Live TV $64.99/month.  Includes the basic Hulu above, plus live feeds and on-demand for a bunch of cable-type channels, and local channels for many/most areas.
  • Hulu offers ad-free versions of either of these for an additional $6.00/month. 

 

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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