I have two Roku express units operating on a wireless router. We have been having problems on both recently. One of the units developed repeated problems powering up. The situation is deteriorating. Now when I try to power up, it thinks that the account has never been activated, and goes through the initial activation process. Many times, I don't get the onscreen keyboard and have to power down and power back up. When I do get the onscreen keyboard and can proceed, I select the router link, but it does not recognize the router password. How should I proceed?
Could you tell us how your Roku Express is powered? Is it connected to the USB port of the TV or to a wall outlet? In some cases, the USB power provided by the TV is not sufficient to power the device. Even though your Roku device may appear to be working, running with insufficient power can lead to instability, crashing, and other unpredictable behavior.
Using the included power cord and power adapter, we suggest plugging your Roku into a working power outlet in the wall. Powering it through a power outlet in the wall has the additional advantage that your Roku player will not need to power up every time you turn on your TV.
I went through the activation process, including inputting an email address and getting a link to activate. Went through the entire process, and the roku unit indicated it was done. Icons were there for all the previous channels, but when I tried to run any, the Roku unit indicated it couldn't reload the channel from the network. So I removed a channel and added it back, but the unit indicated that it couldn't load the channel from the network.
I've tried reactivating the unit at least four times. I've tried resetting the unit. I've tried doing a factory reset. Nothing has worked. It now seems to be in a perpetual reactivation loop. I am completely at a loss. Any guidance?
I'm currently having the same issue. I have been restarting my router and roku for about a week. i spoke to my internet provider and they conducted system checks and there are no issues on their end. i restarted and now im at the language screen in the start up and i cant get past inputing password,