Roku Device Features, Settings & Updates

[MrAngelus]

I have noticed the last few days I had captions set to always on and I come back the next day and it's set to off
I tried it last night set it to always on came back just now and it was set to off

Anyone else experiencing this with the Ultra

[Basil]

"MrAngelus" wrote:
I have noticed the last few days I had captions set to always on and I come back the next day and it's set to off
I tried it last night set it to always on came back just now and it was set to off

Anyone else experiencing this with the Ultra

Are you referring to Settings > Accessibility > Captions mode ? 

Or are you referring to a particular app/channel?

[MrAngelus]

 Accessibility > Captions mode <---- this I have it set to Always on  then I come back the next day or so & it's off  setting wont stay permanently

[Basil]

That is odd. I too have a Roku Ultra (model 4660) and it is set to Always On and has been that way for months.

What software version do you have?

[MrAngelus]

8.0.1 Build 4047-46

[Basil]

I have the very same version and build on my Ultra/4660

Have you tried setting it to On Replay? Does that stick?

Also, does it reset after a reboot? Or just after an indeterminate amount of time (such as overnight)?

[Drake7]

I'm having the opposite problem; the captions won't go off.When I go to Accessibility > Captions mode and check captions off -the captions still remain on.I have a Roku 2 since about 2012.It has worked well with caption off since I got it, but now - it's almost unwatchable; where captions fill the entire screen.Do I need a new Roku or what?

[jeffrok]

"Drake7" wrote:
I'm having the opposite problem; the captions won't go off.When I go to Accessibility > Captions mode and check captions off -the captions still remain on.I have a Roku 2 since about 2012.It has worked well with caption off since I got it, but now - it's almost unwatchable; where captions fill the entire screen.Do I need a new Roku or what?

If you have the Roku 2 that's from 2012, I'd say yeah, you might want to upgrade. The newer boxes are so much better, and you'll get 100% channel compatibility.

[deandana]

I have the opposite (or other) captions problem:

I go to home>settings>captions> and set Captions Mode to "On Replay"

A few days later, I notice captions on most of my channels.  When I check the setting, its mysteriously set to set to  "On Always"

any clues ?

Model: 4230X Roku 3, v9.2.0 build 4131-04

thanks in advance !

[shex]

Captions won't stay off for me and it's fairly annoying. This is a somewhat recent problem but it needs to be addressed.