Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Egkm
Level 7

Will not update from 9.1.0 Build 5006

Roku will not update automatically or manually. I still have 9.1.0 5006. I have tried rebooting, unplugging everything listed in the threads. Because of this my channels will not update. Please help.

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makaiguy
Level 21

Re: Will not update from 9.1.0 Build 5006

You may have an old Roku model that is no longer supported and cannot run the newer Roku software. You can find your model number via Settings > System > About  (at least, that's where it's shown in current products). You need the model number, not just the name, because Roku tends to reuse model names from year to year.

Then see if your model number is listed in the chart of unsupported "Legacy" products in the bottom chart on this page:
https://developer.roku.com/en-ca/docs/specs/hardware.md
(You may have to scroll right to find your model.)

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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