Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Level 7

Will not update from 9.1.0 Build 5006

Roku will not update automatically or manually. I still have 9.1.0 5006. I have tried rebooting, unplugging everything listed in the threads. Because of this my channels will not update. Please help.

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Community Streaming Expert

Re: Will not update from 9.1.0 Build 5006

You may have an old Roku model that is no longer supported and cannot run the newer Roku software. You can find your model number via Settings > System > About  (at least, that's where it's shown in current products). You need the model number, not just the name, because Roku tends to reuse model names from year to year.

Then see if your model number is listed in the chart of unsupported "Legacy" products in the bottom chart on this page:
(You may have to scroll right to find your model.)

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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