Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Robert2000
Level 7

Why does an empty transparent box appear on the main screen on my Roku?

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Hello to the Roku community, I want to know why this empty box appears on my screen? previously it appeared totally transparent but days ago I was trying some wallpapers and it became slightly light blue, as you can see in the image, is this normal? how can I fix it so that it looks like before? what is the function of this box? can it be removed? I tried to restore the default theme values but it looks the same.

Best regards, I hope you can help me! Thanks

 

Roku-Cuadro.jpg

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renojim
Community Streaming Expert

Re: Why does an empty transparent box appear on the main screen on my Roku?

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If you have some kind of ad blocker that space will appear blank.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

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makaiguy
Community Streaming Expert

Re: Why does an empty transparent box appear on the main screen on my Roku?

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The space on the Roku home page to the right of the channel grid is normally filled with an ad display, typically rotating through ads for channels or specific programs.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
renojim
Community Streaming Expert

Re: Why does an empty transparent box appear on the main screen on my Roku?

Jump to solution

If you have some kind of ad blocker that space will appear blank.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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