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sisfloMiFl
Newbie

Why are Bluetooth settings missing from my Roku streaming device?

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I have searched various places with various keywords and can’t find the answer. When I go to settings, remotes & devices, set up a new device, Remote is the only option to select. There is no Bluetooth option. We have the 3941RW - Roku Express 4K+ software version 10.5.0 - build 4201-CR.

I see other Bluetooth options so you would think the stick version is capable of connecting via Bluetooth. Is there a way to get the option to connect to Bluetooth in the settings? Thank you The Flos

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renojim
Community Streaming Expert

Re: Why are Bluetooth settings missing from my Roku streaming device?

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Only the Ultra models and the Streambar have Bluetooth.

https://www.roku.com/products/compare

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12 REPLIES 12
renojim
Community Streaming Expert

Re: Why are Bluetooth settings missing from my Roku streaming device?

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Only the Ultra models and the Streambar have Bluetooth.

https://www.roku.com/products/compare

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Re: Bluetooth Option in Settings Missing

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Are you sure it works with the Ultra? It doesnt list that in the compare feature...I purchased the Bluetooth speakers unknowing that it would not work with what I had, so bummed! Certainly dont want to buy a new tv, and dont need a sound bar too - that was the point of the speakers!

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renojim
Community Streaming Expert

Re: Bluetooth Option in Settings Missing

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@roxannemarie, no Roku device supports Bluetooth speakers.  The devices that do have Bluetooth can only receive audio from a phone or other device.

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1tahoegal
Newbie

Re: Bluetooth Option in Settings Missing

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The "solution " says NO Roku connects to BT devices. So why does Google show videos of it & instructions on Roku.com? I have this same issue & I believe these people are wrong.

renojim
Community Streaming Expert

Re: Bluetooth Option in Settings Missing

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@1tahoegal, Roku devices with Bluetooth can only receive.  Of course there's videos and instructions on how to do it.  Show me a video that shows you how to pair your Bluetooth speakers.

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1tahoegal
Newbie

Re: Bluetooth Option in Settings Missing

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Well the video i have up says pair Bluetooth speakers. So thats output right? I'm a total newbie. When I Google it says to download the app & I can use my phone as the remote. Thats what I'd really like to do. I was also told I can mirror my phone to the Roku. But...can I just go to a wifi setting on the screen of the TV with Roku & search for what I want to mirror?? Thank you for any help! I'm usually very good at figuring things like this out! 😁

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renojim
Community Streaming Expert

Re: Bluetooth Option in Settings Missing

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I'd like to see that video on pairing speakers because as far as I know it's impossible. 

As for the app (I hope you're in the US):  Roku Mobile App - Free for iOS® or Android™ | Roku 

I don't know much about screen mirroring/casting, but it's something you initiate from your phone.  There's plenty of people here that can help.  In general, I believe it works something like this (for casting; mirroring is a little different than casting):  you start watching a video on your phone and there's something (like I said, outside of my area of expertise Smiley Happy ) that you press on the phone screen to send it to your Roku.  I don't think you need the Roku app for this.  Post back with questions about casting/mirroring and I'm sure someone will help.  You should probably start a new thread for mirroring/casting questions since it's unrelated to Bluetooth.

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April4
Newbie

Re: Why are Bluetooth settings missing from my Roku streaming device?

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Been reading the replies. I have no Pair Bluetooth Device option and I don’t have an ultra model but I’ve mirrored my screen before. Suddenly now I can’t and don’t have a Pair Bluetooth option. Any ideas why?

renojim
Community Streaming Expert

Re: Why are Bluetooth settings missing from my Roku streaming device?

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@April4, screen mirroring doesn't use Bluetooth.  What device are you trying to mirror? 

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