Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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WithSound
Level 7

What board needs to be removed?

So I have a 5 year old 58" Sharps ROKU TV that I think their last update fried.  All I've got now is a black screen with sound and I only know that because I threw the remote and it started talking.  SO what internal board needs to be removed so my TV isn't dependent ON ROKU to work?

 

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makaiguy
Community Streaming Expert

Re: What board needs to be removed?

Roku only supplies the operating system for a "Roku TV". Hardware issues needs to be referred to the manufacturer of the set. Roku TV Manufacturer Support Contacts: https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro...

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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