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ReimuDaze
Reel Rookie

What Roku Stick is SN: CU3787317396?

My friend is trying to identify her Roku to buy a replacement remote, she cannot access the menu to check as her remote died.

The SN says CU3787317396 but I cannot find it in any lists. I have included the screenshots!

WhatsApp Image 2021-07-01 at 8.46.58 PM (1).jpegWhatsApp Image 2021-07-01 at 8.47.05 PM.jpeg

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DBDukes
Community Streaming Expert

Re: What Roku Stick is SN: CU3787317396?


@ReimuDaze wrote:

My friend is trying to identify her Roku to buy a replacement remote, she cannot access the menu to check as her remote died.

The SN says CU3787317396 but I cannot find it in any lists. ...


It looks like it may be an older model 3600. The even older 3500 Stick is purple, and won't work with the current remotes. The 3600 and later Sticks work with the current Roku Voice Remote.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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