Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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ReimuDaze
Level 7

What Roku Stick is SN: CU3787317396?

My friend is trying to identify her Roku to buy a replacement remote, she cannot access the menu to check as her remote died.

The SN says CU3787317396 but I cannot find it in any lists. I have included the screenshots!

WhatsApp Image 2021-07-01 at 8.46.58 PM (1).jpegWhatsApp Image 2021-07-01 at 8.47.05 PM.jpeg

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DBDukes
Community Streaming Expert

Re: What Roku Stick is SN: CU3787317396?


@ReimuDaze wrote:

My friend is trying to identify her Roku to buy a replacement remote, she cannot access the menu to check as her remote died.

The SN says CU3787317396 but I cannot find it in any lists. ...


It looks like it may be an older model 3600. The even older 3500 Stick is purple, and won't work with the current remotes. The 3600 and later Sticks work with the current Roku Voice Remote.

DBDukes
http://www.mystreaminglife.com/
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
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