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1lowchoe
Newbie

Walmart Onn tv with built in Roku cannot set to 4k 60fps

To activate my 4K 60 frames per second on Roku I know where it’s located on the menu to display option is not there. Do I have to activate it on my 0NN TV settings before I can activate it on Roku? It keeps streaming everything in HDR. Thanks ahead of time. 

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1 REPLY 1
StreamerUser
Roku Guru

Re: Walmart Onn tv with built in Roku cannot set to 4k 60fps

Its not clear whether you only have a Roku TV, or a Roku TV and another Roku plugged into it.

Try the Roku TV User Guide:

https://image.roku.com/c3VwcG9ydC1B/Roku-TV-User-Guide-10-0-en-US-.pdf

If nothing else works, I suggest the Restart, or Reset TV Audio/Video settings.

Restart the TV

To restart the TV, navigate to Settings > System > Power > System > Restart, and then press OK to confirm restart.

Reset audio/video settings

To reset only the TV picture and audio settings to their original values, navigate to Settings > System > Advanced system settings > Factory reset > Reset TV audio/video settings.

 

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