I have the Sharp LC-43N7004U smart TV and Although I've turned off video description it is still on. Is there an update or something I can do to get this annoying speedy women's voice to stop?
I just contacted Roku for the fix. If you point the remote at the Roku and press the star button four continuous times it will turn off the voice description. It took me a couple of tries but it worked.
If you don't want it to come on again you can disable the shortcut in the settings menu:
settings> accessibility> scroll to shortcut> disable
The shortcut is pressing the oiption * key 4 times. That's probably how it got enabled in the first place.
Make it stop, I'm going crazy! I've turned off Audio Guide, I've disabled shortcut, help please! Where is video description? It's happening during shows on Spectrum.
@Ride4Wine , I recall seeing a thread about the accessibility(?) narration coming from the Spectrum box or service. You might be looking in the wrong place?