I just opened a brand new premiere and everything was going well until the update screen. It just keeps updating over and over again. I’ve held onto it for awhile before using it, is that why? Or is it a malfunction?
I recently purchased the Premier also. Lost audio on the first time turning it on. Unplugging and re plugging fixed it, but I requested a replacement. There was no customer support to help with my problem. Received the replacement, it does the same thing. So far I am not very happy with the product.