Within the last 2-3 days, my 3930X Roku Express "GUIDE" option has moved from the left side to the top of the TV screen, other options have changed appearance and my favorites are gone and can't be reset. How do I reset my favorite channels?
Same problems here over same time frame if you are using Spectrum streaming, I spoke to several Spectrum reps today. They are having a system problem following a software update (including the menu move to horizontal) and favorites were temporarily lost for users. The advice is to wait until it is fixed. It is likely that favorites have not been lost and will return. Frustrating, but it's not unique to you unless you are specifically referring to some Roku-specific menu item.