Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Kate_jones
Level 7

Switching my Roku Express to my account

My ex-boyfriend set up my Roku Express, I'm assuming with his email/password. I have my own roku account and I want to connect that roku express I have to my account to change the name. How do I put my Roku Express on my account when it's already on another account?

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3 Replies
renojim
Community Streaming Expert

Re: Switching my Roku Express to my account

You have to perform a factory reset and go through the setup process again to link to a different account.  You can factory reset from Settings->System->Advanced system settings.  Keep in mind there is no fee to activate a Roku and if there's a code displayed on your TV screen while setting it up make sure you go to https://my.roku.com/link.  Roku is switching to an email activation, so you may or may not get the code activation method.

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Kate_jones
Level 7

Re: Switching my Roku Express to my account

If I factory reset, won't all my apps be wiped out then I have to re-download them and login?

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Strega
Level 15

Re: Switching my Roku Express to my account

The apps are based one whatever account the Roku is attached to so that was going to happen either way.  Just make a note of them.  The channel store is probably the quickest way to add a bunch of channels:

https://channelstore.roku.com/browse

For any premium channels that need logging in (and paying), you'll need to take care of that.

 

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