Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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YesCyre
Level 7

Subtitles blinking in and out on TCL Roku TV

The subtitles on my TCL Roku TV sometimes blink in and out when a fast moving scene happens. This occurs in multiple streaming apps.

The subtitlrd will become hard to read, disappear for a few seconds and go out of sync. Since it's happening in several apps (Netflix  Hulu, disney plus). I'm wondering if it's an issue with the TV itself?

How can I fix this? 

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3 REPLIES 3\
makaiguy
Community Streaming Expert

Re: Subtitles blinking in and out on TCL Roku TV

@YesCyre-

These things are just special purpose computers, and just like their big brothers, sometimes operational problems cans be solved by a system restart.

From the Roku home screen use menu path Settings > System > System restart. (On a Roku TV the menu path is Settings > System > Power > System restart.)

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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YesCyre
Level 7

Re: Subtitles blinking in and out on TCL Roku TV

Thank you for the suggestion. I tried the factory reset and the subtitles are still acting the same way. 

Any other ideas?

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RokuKariza-D
Roku Employee
Roku Employee

Re: Subtitles blinking in and out on TCL Roku TV

Hello @YesCyre

Thanks for letting us know about the issue you're experiencing.

I have passed along your information and concern to our Support team. They will follow up and further assist you through email.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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