Roku Device Features, Settings & Updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
Showing results for 
Search instead for 
Did you mean: 
Level 7

Streaming Stick stuck on update

OK, I just exchanged a new streaming stick that was giving me the same problem. Once again I am not able to get past the update screen. How long is someone supposed to be waiting on this pop-up screen to finish it’s update? I called the roku tech-support line and they told me this was normal and to be more patient. Is that true?

I am wondering if it has something to do with my network as opposed to the streaming stick. I am using a Wi-Fi network in my apartment complex where changing the router channel (as suggested) is not in my control. Wondering If I can get the stick to update on a stronger network signal and give it another try.
0 Kudos