Temperature is of the chip. You can check it by accessing the secret menu. Temperature of the case doesn't tell you much of anything. You can access by secret menu by pressing the home button 5 times then forward, pause, rewind, pause, forward.
Just got my Roku Express+ 3910 in and I'm getting temps around 20C cooler than the stick which seems much more inline with ARM chips in tiny enclosures. Mid 60C idle and around 80C after streaming.
FYI the display does say (in my case) 109 C. Are you saying that that’s not degrees Celsius? It’s too hot to keep your hand on it for long - on the exterior - so I think it’s safe to assume that the chip itself could well be 109 C.
I didn’t see anything here on what to do about it. The software actually gave me a pop-up on the screen that it was running too hot, which is why I’m looking at it.
(Woops mine is a 3800X by the way, if that makes a difference.)
Please start a new thread. General guidelines of what information we need can be found here. In particular, we need the serial and model number, as well as your current firmware version and build number (all found in Settings > System > About).
Thread closed. Again, please start a new thread with the relevant information so we can provide support!
C. Shawn Smith Community Liaison
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