Just got my stick and it has been plugged in for about 30 and is SUPER hot
Thanks for the note.
It's fairly normal for your device to get warm during use, but if you are seeing a message on screen mentioning overheating, there are a few things you can do to help.
For more information visit our Support page here: What should I do if the red light is on or I see a “Your device is overheating” warning?
I'd recommend ordering a free HDMI extender from our website and seeing if that resolved your issue.
If you need further assistance, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.
Thanks,
Danny
Thanks for the note.
It's fairly normal for your device to get warm during use, but if you are seeing a message on screen mentioning overheating, there are a few things you can do to help.
For more information visit our Support page here: What should I do if the red light is on or I see a “Your device is overheating” warning?
I'd recommend ordering a free HDMI extender from our website and seeing if that resolved your issue.
If you need further assistance, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.
Thanks,
Danny