Roku Device Features, Settings & Updates

[syammt]

Just got my stick and it has been plugged in for about 30 and is SUPER hot

[RokuDanny-R · Accepted solution]

@syammt 

Thanks for the note.

It's fairly normal for your device to get warm during use, but if you are seeing a message on screen mentioning overheating, there are a few things you can do to help.

For more information visit our Support page here: What should I do if the red light is on or I see a “Your device is overheating” warning?

I'd recommend ordering a free HDMI extender from our website and seeing if that resolved your issue.

If you need further assistance, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny